Shipping & Handling

Kourageous, LLC is not responsible for any lost or stolen packages. 

Once your order is dropped off to USPS it is no longer our responsibility to track or locate your package. If you have specific questions regarding your package please contact USPS Contact Number 1-800-275-8777 or your local USPS office.

 An e-mail confirming your order and shipment will be sent to the e-mail address provided in the Billing information section. 

WE WILL NOT ISSUE REFUNDS FOR ORDERS “IN TRANSIT” WITH USPS! You must contact USPS to start a claim. 

Shipping Rates and Delivery Time 

Unfortunately, during the pandemic USPS maybe delayed and your package may be delivered at a later date. If you need a package immediately, please checkout with Express Shipping. 

Standard Shipping 3-5 Business Days  Please allow 24-48 business hours to receive tracking number.	$9.99
Express Shipping 1-2 Business Days  All Orders Placed After 12pm EST. will be Shipped out the Following Day! Will be processed and shipped Monday-Friday.	$34.99
International Shipping: All Orders are shipped via United States Postal Service (USPS) with a 8-10 Business Day shipping time	$45

 

ORDER COULD NOT BE DELIVERED 
If your order is returned to us due to the address entered at checkout undeliverable, you must pay an $9 shipping fee to ship the package again (The order will not be cancelled).

Not Received "Delivered"or Lost Packages 

Please contact USPS to submit a claim and file a police report with your local authorities.